Privacy Policy


At Maidstone House Clearance Company we are committed to protecting and respecting your privacy.


Maidstone Clearance company operates within Maidstone and surrounding areas. We are aware of the laws in which we may handle and store your information.


This page does not collect or store any information on customers but it is our legal responsibility to show the following information


Who are we?


We are Maidstone House Clearance Company and operate from 112a-114a Week St. Our office is located within Trash or Treasure Shop at the same address.


  • The right of access – you have the right to request a copy of the information that we hold about you.
  • The right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • The right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be deleted.
  • The right to the restriction of processing – where certain conditions apply you have a right to restrict the processing of your personal data.
  • The right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • The right to object – you have the right to object to certain types of processing such as direct marketing.
  • The right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • The right to judicial review – in the event that we refuse your request under rights of access, we will provide you with a reason as to why. If you are not satisfied with this you have the right to complain to the relevant supervisory authority.
  • Consent – where you have consented to the processing of your personal data, you have the right to remove this consent at any time.

You can exercise these rights at any time by contacting us.

Disclosure

In most instances, we will not disclose your personal data to third parties without your consent. The third party agreements we have in place include:

  • Servers – WPEngine
  • Website Usage – Google Analytics
  • Pay Per Click Advertising – Google AdWords
  • Search Engine Data – Google Search Console and Bing Webmaster Tools
  • Email Services – MailChimp
  • Email Services – Google GSuite
  • Invoicing – FreeAgent/Quickbooks
  • Payment Processing – WorldPay

Key Contacts

Our Data Protection Representative is responsible for helping ensure we treat your personal data appropriately. They can be contacted through the following means:

Data Protection Representative
Name: Jason Howard
Email: info (at) maidstonehcc (dot) co (dot) uk
Phone: 01622 751 596

Complaints

If you feel you need to make a complaint about how we are processing your personal data, you can contact the Information Commissioner’s Office as the relevant supervisory authority. You do so through the following means:

Website – ico.org.uk/concerns/handling
Helpline – 0303 123 1113
Email – casework (at) ico (dot) org (dot) uk
Post – Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF